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Warranty

Warranty Coverage:

CTS POINT, INC (“the Company”) is committed to delivering top-quality electronic components. We proudly offer a 30-day limited warranty on all our products. This warranty encompasses defects in materials and workmanship during standard use for a duration of 30 days from the date of purchase.

Limitations:

It’s important to note that this warranty does not extend to damages resulting from:

  • Misuse or improper handling of the product.
  • Abuse, accidental harm, or any unauthorized alterations.
  • Use of the product outside its intended purpose or specifications.

Remedies:

Should a product fail to meet the warranty criteria, CTS POINT, INC will, at its discretion, provide one of the following remedies:

  • Repair: We will take the necessary steps to repair the product and restore it to proper working order.
  • Replacement: CTS POINT, INC will furnish a replacement product that is either brand-new, identical, or of equivalent value.
  • Refund: In instances where repair or replacement is not feasible, we will issue a refund equivalent to the original purchase price of the product.

Disclaimer:

Beyond the explicit warranty outlined above, CTS POINT, INC does not offer any other warranties, whether express or implied. We explicitly disclaim any implied warranties of merchantability or fitness for a particular purpose.

Limitation Of Liability:

CTS POINT, INC’s responsibility under this warranty is capped at the amount paid by the customer for the product. Under no circumstances shall CTS POINT, INC be held liable for any indirect, incidental, or consequential damages arising from product use.

Additional Information:

Please be aware that this warranty policy complements any statutory rights you may possess as a consumer and does not impact those rights. For further assistance or inquiries regarding our warranty policy, please do not hesitate to reach out to our dedicated Customer Support Team at info@ctspoint.com or call us at +1 (209) 288 0443. We are available Monday to Friday from 8:00 AM to 6:00 PM Pacific Standard Time, committed to ensuring your satisfaction and addressing your needs promptly.

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