Product Conditions

Welcome to CTSPoint, your trusted destination for IT hardware. We understand that when it comes to technology, the condition of a product matters. That’s why we’ve carefully categorized our products into four distinct conditions, each designed to meet your unique needs and preferences. Let’s take a closer look:

1. NEW
Description: Our “NEW” products are like a fresh beginning. They’re pristine, untouched, and straight from the manufacturer’s hands. When you choose a “NEW” product, you’re getting the latest in technology, with the added assurance of a full manufacturer’s warranty.

Factory-sealed packaging
Manufacturer’s warranty
Immaculate condition
Additional Option: New Bulk Packaging

Description: In addition to our standard “NEW” products, we offer “New Bulk Packaging” options for those who value both quality and environmental responsibility. These items are brand-new, just like their retail-packaged counterparts, but they come with minimal packaging to reduce waste and cost.

Features for New Bulk Packaging:
Brand-new products
Manufacturer’s warranty
Eco-friendly and budget-friendly bulk packaging

2. Refurbished
Description: “Refurbished” products have a story to tell. They may have had previous owners or been returned, but don’t let that deter you. Each “Refurbished” item undergoes a meticulous restoration process, ensuring it’s thoroughly inspected, tested, and restored to its former glory. These products provide excellent value, offering high quality at a more affordable price.

Thorough inspection and testing
Restored to like-new condition
May come with a limited warranty

3. Used
Description: “Used” products have been on a journey. They’ve had previous owners and might show signs of wear and tear, but they’ve still got a lot to offer. We’ve taken the time to inspect them thoroughly, ensuring they are fully functional. While they may come with some cosmetic imperfections, they provide a budget-friendly solution for those who prioritize functionality over appearance.

Pre-owned with signs of use
Fully functional and tested
Budget-friendly options

4. Parts Only
Description: “Parts Only” products are the unsung heroes of IT hardware. They’re not functional in their entirety but have valuable components that can breathe new life into other devices. Perfect for DIY enthusiasts and technicians who need specific parts for repairs or upgrades.

Sold for spare parts or components
Non-functional, damaged, or incomplete
Ideal for those with a DIY spirit

Each product’s condition is clearly labeled on its product page.
For specific details and any available warranties, please refer to the product’s warranty page.
At CTSPoint, our goal is to offer a diverse range of IT hardware, ensuring that you find the perfect product to meet your unique needs, budget, and expectations. If you have any questions or need further assistance, please don’t hesitate to reach out to our dedicated customer support team. We’re here to help you make an informed and satisfying purchase.